Return, Refund & Cancellation policyGeneral
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Class 8-9-10, JEE & NEET
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The Courses and the Hardware sold by eSaral is non-returnable.
Note: If you’ve received a damaged/defective condition, you can contact us within 10 days from the delivery of the product.
- Return will be processed only if:
- it is determined that the product you’ve received a damaged/defective condition;
- the product is different from what was shipped to you;
- the product is returned in original condition.
- If you wish to return an electronic device (Tablet/SD card) that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning. eSaral shall not be liable in any manner for any misuse or usage of such information.
- Products may not be eligible for return in some cases, including cases of buyer’s remorse such as incorrect product ordered.
- Products marked as “non-returnable” on the product detail page cannot be returned.
- Additional information is not required to return an eligible order unless otherwise noted in the category specific policy.
Refund will be processed after verifying all the thingsOnce an order invoiced, you will not be able to amend or cancel your order.